Refund Policy

At Botsi, we strive to provide the best experience possible. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

• Refunds are available within 7 days of the initial purchase if you are not satisfied with the service.
• No refunds will be issued for partially used subscription periods.
• If you experience technical issues preventing access to our Services, please contact support before requesting a refund.

2. Non-Refundable Items

• Any promotional or discounted subscriptions are non-refundable.
• Refunds are not applicable for one-time purchases that have already been accessed.
• If your account is suspended due to a violation of our Terms of Service, no refunds will be issued.

3. Requesting a Refund

• To request a refund, contact us at support@botsi.app with your order details.
• Refunds will be processed within 7-10 business days if eligible.
• Refunds will be issued to the original payment method used during the purchase.